Add and extra touch of romance and elegance to your special occasion

In conversation with Paul...

Here are some of the more common questions that I get asked...

Does my venue need to have a grand piano?

No. With today’s technology, portable digital pianos can deliver the same sound and quality as a real piano. If your venue does not have a piano available for your event, I can provide a portable set-up for a small additional fee. If you are determined to have a real piano at your event, there are several places from where you may rent a grand piano for the evening. Of course, this option will incur a more considerable fee than the digital set-up.


How much do you charge for your services?

My fees depend on a variety of factors, including: your function's location, the duration of your booking, and if a piano is available at your venue. For a proper quote, please contact me or use the Booking Inquiry form in my website and provide all these relevant details.


How far in advance should I book your services?
There's really no set "deadline'. However, please keep in mind that I accept reservations on a “first come, first serve” basis. Consequently, if you wait too long, you may risk my availability for your date.

Do you require a deposit?

Yes. Since my services are available on a “first come, first serve” basis, I normally require a 50% non-refundable deposit upon signing to confirm your reservation and hold your date. The remaining balance may be paid at any time up to and including the date of your event, prior to the beginning of my performance.

What forms of payment do you accept?

I accept payment in cash, certified cheque, PayPal or e-transfer. The specific details will be determined at time of booking.


Do you take requests from guests?

Since my services are meant to provide a background ambiance, I do not normally encourage “audience participation”, in case it turns your special event into an evening at a rowdy piano bar. Consequently, I do not take requests from guests or keep a tip jar on the piano. However, if you'd like me to perform any special songs, you can certainly let me know at the time of booking - I would be more than happy to try and accommodate!


My uncle is a great singer! Can he come up and perform a few songs with you?

Since this is not meant to be a "concert" performance, my goal is to keep the music in the background as ambiance. Consequently, I prefer to remain a solo instrumental performer during your booking.


Can I count on you to show up on time?

Absolutely! As a matter of fact, my goal has always been to arrive at least 15 minutes before the start of an engagement. This allows me a bit of time to “settle in” or to perform a bit of music for any of your early arrivals. If your event requires me to bring my portable digital set-up, I arrive at least 30 minutes ahead of time so that I can properly set up the equipment before guests start to arrive. Furthermore, if your function runs a little longer than expected, I would be happy to provide an additional 15-20 minutes of music at no extra charge. When you consider all of the above, you can potentially receive an additional 30 minutes of music at no extra charge! As you can appreciate, if you're in need of more than that, I would need to charge extra.


What is your attire and demeanour during your bookings?

I take great pride in my work. I always behave in a professional and courteous manner; I never arrive at a booking while under the influence of any alcohol or drugs, nor will I consume any during the time of your booking. In the meantime, my attire is completely up to you. Some clients prefer the full formal look, so I show up in a tuxedo (this is normally the case for evening/gala events); others are content with a regular suit and tie. Afternoon engagements are usually treated a bit more casual in attire (shirt and jacket, but no tie).


Do you sing or play any other instruments?

No. I restrict my performances to instrumental/cocktail piano arrangements of old standards, romantic movie themes and contemporary ballads. 


What happens if we need to cancel our reservation?

It’s a shame when things don't go as planned. Although the deposit is generally non-refundable, you may be entitled to a full refund under certain circumstances. Although I won't get into the various scenarios here, please let me assure you that I try to treat all my customers in a fair and reasonable manner. In any case, this is certainly addressed in our agreement.


Do we need to schedule an appointment to book your services?

This is completely up to you. I'd be more than happy to meet with you in person to go over the details of my services and how they might benefit your event! However, if schedules or locations don't permit us to meet, we can certainly communicate and even make your booking arrangements electronically. Thanks to the wonders of technology, I can email you a copy of our agreement which you can then sign and return to me in the same way. Similarly, all payments may be sent electronically. 


Please feel free to get things started by completing my online Booking Inquiry Form!


Although I believe this should address most concerns, I can appreciate that all functions and events are unique and special. Please don't hesitate to contact me if you have any other questions, concerns or comments that were not addressed here, or if you'd like to go over some of the above questions in more detail.


Thank you.

p

Reservations are made on a "first come, first serve" basis. Inquire today about your private or corporate event!

Contact Paul today for your free consultation
647.746.4695
paul@stillomusic.ca